Past Patient Shares Praise.
Jeannine Morrissette: We have a caller on the line. Sophie? Sophie, do you have a question for Dr. Salzhauer? Hi, Sophie! Sophie: Hello, everybody. Dr. Michael Salzhauer: Hi, Sophie, good morning. Sophie: I told you I would call, right? Jeannine Morrissette: Oh, Sophie. How are you? Sophie: I’m great. How are you guys? You’re doing awesome on the show. I’m very proud of you all. Jeannine Morrissette: Oh, thank you, Sophie. Sophie: And Laura, I wanted to tell you I’m very happy that your surgery went very, very well. I had no doubt. I knew you were in good hands. Dr. Michael Salzhauer: Laura says "Thank you". Sophie: I’m very excited for you. You’re going to do awesome. Not that you didn’t look awesome before, but that you are going to look more awesome. Dr. Michael Salzhauer: Right. You can tell our listeners. Laura was a beautiful girl. Sophie: She was. Dr. Michael Salzhauer: To look at her, you wouldn’t think that– you’d be surprised how many people have body image issues that to look at them, you might not think so. But she feels great and she looks great. Thank you very much, Sophie. How are you doing, Sophie? Sophie: I’m doing really good. I was calling because I wanted to share some of my experience with the auditors. I am a 32-year-old woman with two children who underwent a tummy tuck and a lift breast after two very big pregnancies. My kids were both nine-pounders and I nursed them both for one year. I had them not even 18 months apart. So I was really pregnant and nursing for three years. So I decided to go under the knife with you and to try to fix that. I think I’m going to be very happy. It just happened a very short time ago, so I’m not seeing all the results. Dr. Michael Salzhauer: Can you talk about the girls in the office, the experience with the anesthesia? Were you pleased? You sound pleased. Sophie: I was very, very happy. Actually, I remember one day I was there for a post-op visit. There was a girl in the office and we started talking. I was telling her that obviously, before you choose a surgeon you browse and you just check around and compare. What made me decide to go with you, besides the fact that I knew you from before, because I did a laser hair removal a couple years ago, so I kind of knew you as a person. But it’s also the fact that I think that one, I saw pictures on your website and in your office. You showed me the results that you had referred this patient that did the same thing as I wanted to do. I really liked what I saw. I think you have a very natural approach of the body of a woman. That was, really for me, what triggered my decision, because I’ve always had breasts. It’s not like I was flat or I wasn’t like Laura. I didn’t need an implant. I needed a lift. Dr. Michael Salzhauer: Right. Sophie: I didn’t want to look like a bimbo. I didn’t want to look very fake. I wanted to stay natural. Dr. Michael Salzhauer: Right. Sophie: From every surgeon I went to see, and I saw three plus you, so it’s a total of four. Your pictures were the ones that really I felt that you really understood what a natural look of the body was. So that was one thing. The second thing is also that I think you’re a very ethical person. I really want all the auditors to know that, because that’s also something that, for me, was very important. I know it’s very important to all of us, is that you have, I think, a very strong medical ethic, but also a very strong human ethic. I’m convinced from the post-op visit that I had with you, that if anybody has something that is not perfect, that you will fix it and it’s not going to be a hassle for the patient to go come to you and tell you, âLook, I’m concerned about this. Maybe I should have done this. Maybe it’s not exactly what I wanted.â I know that I have really a good confidence in the fact that your human ethic is also very strong. That’s what I wanted to share with everybody. That they can come to you with their eyes closed. Things are not always perfect. They don’t come out always impeccable. But that’s the thing. You can fix it and I know that whoever has a problem can come to you and tell you, âLook, I need you to fix thisâ and you will fix it. It’s not going to be another huge cost, like redoing a whole surgery. Dr. Michael Salzhauer: That is a really, really high compliment that you’ve just paid me, Sophie. Jeannine Morrissette: It really is. Dr. Michael Salzhauer: I’m almost speechless. Jeannine Morrissette: That’s a first. Dr. Michael Salzhauer: It’s really nice to hear that. We try to instill that as a common theme throughout our entire practice, that we’re just people and that we do the very best we can and we care for not patients, but we care for the people that come into the office. We try to get to know them on a personal level. I treat every patient just like I would treat my family. I operate on my own family members and I treat my family the way I treat my patients and vice versa. I would want the same from any doctor that my family visited. So I really appreciate those very, very nice and heartfelt words. Words that come from the heart, enter the heart and I can tell our listeners and I certainly appreciate and am affected by what you said. Again, I’m not a professional radio personality, obviously. I’m just a plastic surgeon. Sophie: You’re doing great. Dr. Michael Salzhauer: I do like the idea of getting out there and listening to callers and my own patients and hearing their thoughts. It makes us all better doctors and caregivers. Sophie, I really, really appreciate the call. Jeannine Morrissette: Thank you so much, Sophie. Sophie: You’re so welcome. Dr. Michael Salzhauer: You look great. Sophie: I’ll see you guys very soon. Jeannine Morrissette: Thank you, Sophie. Dr. Michael Salzhauer: Thank you, Sophie.
This entry was posted on Sunday, April 8th, 2007 at 11:01 am and is filed under Lift Breast, Tummy Tuck. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.